Tickets FAQ

Tickets FAQ

Please find below Frequently Asked Questions about our ticket system. If you cannot find the answer to you question here, please contact [email protected].

FAQ

You will be able to change the ticket type from adult to a children’s ticket after adding the tickets to the shopping basket.

Adult 17+ years: 15 €
Child 5-16 years: 7.5 € 
Toddler, 0-4 years: free of charge

Yes! They are still counted towards the maximum amount of people we can have on board.

The address needs to be in the standardised way, with spaces and dashes if applicable. For example 12345 will not be recognised if 123 45 is the standard.

As stated in our terms and conditions we do not offer refunds on any bought tickets unless we have cancelled the event on our part. You can however give or sell your ticket to someone else if you cannot use it yourself.

The ship is not very accessible, as both the gangway and stairs onboard are very steep. It is unfortunately not possible to get wheelchairs, walking frames and mobility scooters on board.

It can take some time for the tickets to arrive in your e-mail inbox. Please check your junk mail and that you have entered the correct e-mail address. Send an email to [email protected] if the tickets have not arrived within an hour.

It is not possible to change the date and time online. We can however change your booking in the shop on site, next to the ship, if there is still availability.

Latest news

Opening hours in February

02 February 2023

In February and the first week of March we are open on Saturdays. We offer guided tours in English with one of our crew members. Please make sure to prebook your tickets online to save your spot! 

Sail for free on board Götheborg

26 January 2023

We now offer a unique opportunity to sail for free on board the Götheborg during the first six weeks of this year’s sailing adventure. Sign on in Barcelona mid-March and sign off in the Brittany/Normandie area right at the end of April. This is a bucket list sailing adventure that you don’t want to miss!

First stopover: Sète, France

26 January 2023

The first stopover on the European Tour 2023 will be beautiful Sète in the south of France. Between 24–27 March will be moored at Quai d'Alger at the heart of Sète. With the release of the first sailing destination of the European Tour 2023, the first and last stopover are now official.